Our Success
Over the past few years, VDS has
- Gained the
trust and confidence of customers
- Achieved an
independent rating from its customers as the most efficient car carrying company
in
South Africa
- Customer
interaction by way of a call centre with dedicated staff to address any queries
- Enabled
customers to track their vehicles on line, which has proven to be very popular
- Established a 24
hour control room which monitors, on a real time basis, the movement of the entire
VDS fleet as well as nationwide storage yard activities
o
Dramatically increased the size of its service fleet
to over 200 modern trucks and trailers
o
Enhanced the flexibility of the fleet to accommodate
specialized abnormal vehicles
o
Ensured high quality fleet maintenance on a 24 hour
basis. Maintenance is undertaken in house and contributes, in a very real way, towards
reliable customer service
- Increased storage
capacity
o
Upgraded its national storage capacity for vehicles
to accommodate in excess of 6000 locally destined vehicles and 4000 bonded vehicles
- Substantially
improved security
o
Installed state-of –the-art security in separately
enclosed transit facilities in
Kempton
Park
,
Cape Town
,
Port Elizabeth
, East London,
Durban
,
Beit
Bridge
,
Harare
and
Lusaka
o
Enabled an efficient 24 hour satellite tracking of
vehicles
- Established
a peerless IT system
o
Substantially improved the level of IT support infra-structure.
It’s peerless software, hardware and skilled people allows for a system of
bar coding, tracking and direct interfacing with the IT systems of clients
- Maintained several
value add offerings
o
A full comprehensive insurance offering
o
A full clearing capability
o
Bond and road bond facilities
o
Developed a simple but effective manner to deal with
claims that arise out of the ordinary course of business. This is executed by a
dedicated claims department
- Continued to
develop a strong management team
o
Extremely low staff turnover
o
Continually focused on people development throughout
the company,
o
An effective driver training programme
o
An adherence to the VDS way philosophy
- Excelled in
the BEE arena
o
Attained the status of a Level 4 contributor in terms
of the BBBEE scorecard. This places VDS as the leading BEE company within the car
carrying industry in
South Africa